Connecting your Mediasite account
Marin Groothengel avatar
Written by Marin Groothengel
Updated over a week ago

Would you like to add an interactive layer to a video from Mediasite?

Connect your account to see a list of all your recent uploads, right in hihaho.

To create this connection you first need API credentials from Mediasite.

Requesting the API credentials is only possible if you have these permissions at Mediasite: 

  • API Access

  • Manage Auth Tickets

  • User Profile Management

  • Impersonation

If you do not have these permissions yourself, or if you cannot find them, check with your organization's system administrator or the Mediasite support desk. They can probably help you with this.

Once you have the API credentials, follow the steps below in hihaho.

Step 1: Click on your account name. A drop-down menu will appear.

Step 2: Select ‘Folder settings’ in the menu.

Step 3: Choose which folder you’d like to connect to Mediasite. Click on the pencil at the right to edit this folder.

Step 4: Select the tab ‘Connections’ and click on the button ‘Connect’ next to Mediasite.

Step 5: Enter your environment name, user name, password and API Key.


What does “Your playback ticket has expired.” mean?

This notification means that your session in Mediasite has expired. Just refresh the web page in hihaho and the notification should be gone.

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