# Hihaho Knowledge base > Help center for hihaho ## Our interactive video platform - [How hihaho works: adding an interactive layer to an online video](https://support.hihaho.com/en/articles/5279280-how-hihaho-works-adding-an-interactive-layer-to-an-online-video.md) - [What are the differences between hihaho and other platforms?](https://support.hihaho.com/en/articles/7233345-what-are-the-differences-between-hihaho-and-other-platforms.md) - [Does hihaho support multiple languages?](https://support.hihaho.com/en/articles/5595890-does-hihaho-support-multiple-languages.md) - [Hihaho on smartphone, tablet and computer](https://support.hihaho.com/en/articles/5603876-hihaho-on-smartphone-tablet-and-computer.md) - [Which browser is best for creating interactive video with hihaho?](https://support.hihaho.com/en/articles/5603848-which-browser-is-best-for-creating-interactive-video-with-hihaho.md) - [Copyright: Ownership of content](https://support.hihaho.com/en/articles/5603580-copyright-ownership-of-content.md) - [Safety and security](https://support.hihaho.com/en/articles/5609498-safety-and-security.md) - [Possibilities with API](https://support.hihaho.com/en/articles/5682075-possibilities-with-api.md) - [Support](https://support.hihaho.com/en/articles/6824623-support.md) ## How to - Setup your account - [Quick Start hihaho studio](https://support.hihaho.com/en/articles/11738708-quick-start-hihaho-studio.md): Make your video interactive in less than 10 minutes. - [I forgot my password](https://support.hihaho.com/en/articles/5574288-i-forgot-my-password.md): I can't log in to hihaho studio anymore - [Deleting your account](https://support.hihaho.com/en/articles/5608926-deleting-your-account.md) - [Advantages of enterprise license](https://support.hihaho.com/en/articles/9453785-advantages-of-enterprise-license.md) - [Creating folders](https://support.hihaho.com/en/articles/5603641-creating-folders.md) - [Moving a video to another folder](https://support.hihaho.com/en/articles/5603763-moving-a-video-to-another-folder.md) - [Collaborating with other users](https://support.hihaho.com/en/articles/5603731-collaborating-with-other-users.md) ## How to - Select your video - [Upload a video directly into hihaho](https://support.hihaho.com/en/articles/5319457-upload-a-video-directly-into-hihaho.md) - [The pros and cons of different ways to add videos to hihaho.](https://support.hihaho.com/en/articles/5576430-the-pros-and-cons-of-different-ways-to-add-videos-to-hihaho.md) - [Can I add multiple video files to the same timeline?](https://support.hihaho.com/en/articles/5609023-can-i-add-multiple-video-files-to-the-same-timeline.md) - [Replacing video source](https://support.hihaho.com/en/articles/6460062-replacing-video-source.md) - [Creating a vertical or portrait mode video](https://support.hihaho.com/en/articles/8286593-creating-a-vertical-or-portrait-mode-video.md) - [Connecting your Vimeo account](https://support.hihaho.com/en/articles/5577554-connecting-your-vimeo-account.md) - [Connecting your YouTube account](https://support.hihaho.com/en/articles/5577541-connecting-your-youtube-account.md) - [Connecting your Qumu account](https://support.hihaho.com/en/articles/5577530-connecting-your-qumu-account.md) - [Connecting your JW Player account](https://support.hihaho.com/en/articles/5576875-connecting-your-jw-player-account.md) - [Connecting your Kaltura account](https://support.hihaho.com/en/articles/5576859-connecting-your-kaltura-account.md) - [Connecting your Mediasite account](https://support.hihaho.com/en/articles/5576862-connecting-your-mediasite-account.md) - [Connecting your Blue Billywig account](https://support.hihaho.com/en/articles/5576855-connecting-your-blue-billywig-account.md) - [Connecting your Panopto account](https://support.hihaho.com/en/articles/5577525-connecting-your-panopto-account.md) - [Connecting your Kinescope account](https://support.hihaho.com/en/articles/6842085-connecting-your-kinescope-account.md) - [Connecting your UbiCast account](https://support.hihaho.com/en/articles/9670095-connecting-your-ubicast-account.md) ## How to - Make your video interactive - [Creating a button](https://support.hihaho.com/en/articles/5745057-creating-a-button.md) - [How do the different action types work?](https://support.hihaho.com/en/articles/5738577-how-do-the-different-action-types-work.md) - [Customize the player, fonts, questions and menu](https://support.hihaho.com/en/articles/5355774-customize-the-player-fonts-questions-and-menu.md) - [Supported image formats](https://support.hihaho.com/en/articles/6259005-supported-image-formats.md): What kind of image formats are allowed in hihaho? - [How to make a template](https://support.hihaho.com/en/articles/6457315-how-to-make-a-template.md) - [iFrame interaction](https://support.hihaho.com/en/articles/6457415-iframe-interaction.md) - [Adding a PDF to your interactive video](https://support.hihaho.com/en/articles/6471569-adding-a-pdf-to-your-interactive-video.md) - [Arranging interaction layers](https://support.hihaho.com/en/articles/5624495-arranging-interaction-layers.md) - [Make sure your interactions work as planned](https://support.hihaho.com/en/articles/5694692-make-sure-your-interactions-work-as-planned.md): Why your interactions don't display in the right order - and how to solve it - [Filling your video through JSON](https://support.hihaho.com/en/articles/6471534-filling-your-video-through-json.md) - [Personalizing your video](https://support.hihaho.com/en/articles/6518051-personalizing-your-video.md) - [Deleting one or more interactions](https://support.hihaho.com/en/articles/8494280-deleting-one-or-more-interactions.md) - [Adding a TABLE OF CONTENTS to your video in 5 steps](https://support.hihaho.com/en/articles/11739125-adding-a-table-of-contents-to-your-video-in-5-steps.md): Want to let your viewer navigate to specific information in the video? Then use the Table of contents interaction. - [Adding an INTERACTIVE QUESTION to your video in 6 steps](https://support.hihaho.com/en/articles/11739178-adding-an-interactive-question-to-your-video-in-6-steps.md): An interactive question can be used to both activate and quiz. It can be a multiple choice question, or an open question. - [Adding an INTERACTIVE BUTTON to your video in 4 steps](https://support.hihaho.com/en/articles/11739192-adding-an-interactive-button-to-your-video-in-4-steps.md): One interaction, endless possibilities. - [Adding subtitles to your video with AI](https://support.hihaho.com/en/articles/5689685-adding-subtitles-to-your-video-with-ai.md) - [Enabling to scroll through to your video](https://support.hihaho.com/en/articles/5694764-enabling-to-scroll-through-to-your-video.md) - [Using start questions \(optional variables\)](https://support.hihaho.com/en/articles/8010095-using-start-questions-optional-variables.md) - [Settings of the End Score screen](https://support.hihaho.com/en/articles/8936814-settings-of-the-end-score-screen.md) - [Where can I find an undo-button?](https://support.hihaho.com/en/articles/6121751-where-can-i-find-an-undo-button.md) - [Why can I only see a few interactions in the timeline?](https://support.hihaho.com/en/articles/5745441-why-can-i-only-see-a-few-interactions-in-the-timeline.md) - [Why do my interactions disappear?](https://support.hihaho.com/en/articles/5698170-why-do-my-interactions-disappear.md) - [How can I prevent my interactions from disappearing behind the player bar?](https://support.hihaho.com/en/articles/5679182-how-can-i-prevent-my-interactions-from-disappearing-behind-the-player-bar.md) - [Why is my question not always shown in the video?](https://support.hihaho.com/en/articles/5679322-why-is-my-question-not-always-shown-in-the-video.md) - [What does Error Code 232011 mean?](https://support.hihaho.com/en/articles/6132703-what-does-error-code-232011-mean.md) - [How can I remove/add the skip question and try question buttons?](https://support.hihaho.com/en/articles/5694780-how-can-i-remove-add-the-skip-question-and-try-question-buttons.md) - [Why does my font look differently to others?](https://support.hihaho.com/en/articles/6714815-why-does-my-font-look-differently-to-others.md) ## How to - Publish and share your video - [Publication options](https://support.hihaho.com/en/articles/5698208-publication-options.md): Who is allowed to watch your video? - [How can I enable autoplay?](https://support.hihaho.com/en/articles/5713562-how-can-i-enable-autoplay.md) - [How to retrieve the URL or embed code of your published interactive video](https://support.hihaho.com/en/articles/5698317-how-to-retrieve-the-url-or-embed-code-of-your-published-interactive-video.md) - [How to make sure a video can only be embedded in specific domains](https://support.hihaho.com/en/articles/5714488-how-to-make-sure-a-video-can-only-be-embedded-in-specific-domains.md) - [Sharing your video with a QR code](https://support.hihaho.com/en/articles/6135600-sharing-your-video-with-a-qr-code.md) - [Can I download the video and host it locally?](https://support.hihaho.com/en/articles/5279289-can-i-download-the-video-and-host-it-locally.md) - [Sharing the statistics with your clients](https://support.hihaho.com/en/articles/6376357-sharing-the-statistics-with-your-clients.md) - [Sending a review link to your clients](https://support.hihaho.com/en/articles/6376382-sending-a-review-link-to-your-clients.md) - [Publishing with People I select](https://support.hihaho.com/en/articles/8068835-publishing-with-people-i-select.md) - [Sharing on social media](https://support.hihaho.com/en/articles/5698058-sharing-on-social-media.md) - [Adding interactive video in WordPress](https://support.hihaho.com/en/articles/5697002-adding-interactive-video-in-wordpress.md) - [Embedding interactive videos on Sharepoint](https://support.hihaho.com/en/articles/8564640-embedding-interactive-videos-on-sharepoint.md) - [Adding interactive video to Teams \(or Sharepoint file storage\)](https://support.hihaho.com/en/articles/6471744-adding-interactive-video-to-teams-or-sharepoint-file-storage.md) - [Interactive video in Microsoft Office Powerpoint](https://support.hihaho.com/en/articles/5697177-interactive-video-in-microsoft-office-powerpoint.md) - [How can I add interactive video in my LMS or eLearning?](https://support.hihaho.com/en/articles/5577585-how-can-i-add-interactive-video-in-my-lms-or-elearning.md) - [xAPI / Tin Can API guide](https://support.hihaho.com/en/articles/5695482-xapi-tin-can-api-guide.md) - [Embedding in CAPP LMS](https://support.hihaho.com/en/articles/5695436-embedding-in-capp-lms.md) - [Embed your video in Articulate Rise 360](https://support.hihaho.com/en/articles/5694895-embed-your-video-in-articulate-rise-360.md) - [Adding interactive video in EasyGenerator](https://support.hihaho.com/en/articles/5694920-adding-interactive-video-in-easygenerator.md) - [Adding interactive video to AskMe](https://support.hihaho.com/en/articles/5694827-adding-interactive-video-to-askme.md) - [Using interactive video in a Storyline course](https://support.hihaho.com/en/articles/5694825-using-interactive-video-in-a-storyline-course.md) - [Exporting your video as a SCORM-package](https://support.hihaho.com/en/articles/5694732-exporting-your-video-as-a-scorm-package.md) - [Removing black bars from your video](https://support.hihaho.com/en/articles/5880102-removing-black-bars-from-your-video.md) - [Why do I get the notification "Oops... This video is not available"?](https://support.hihaho.com/en/articles/5577842-why-do-i-get-the-notification-oops-this-video-is-not-available.md) - [What does "Enable all sounds clips" mean?](https://support.hihaho.com/en/articles/6824656-what-does-enable-all-sounds-clips-mean.md) ## How to - Measure the impact - [What can I find in the video statistics?](https://support.hihaho.com/en/articles/5697052-what-can-i-find-in-the-video-statistics.md) - [Where can I find the video statistics?](https://support.hihaho.com/en/articles/5697005-where-can-i-find-the-video-statistics.md) - [Can I see who watched my video and how they interacted?](https://support.hihaho.com/en/articles/5738579-can-i-see-who-watched-my-video-and-how-they-interacted.md) - [Can I see which part of the video was viewed?](https://support.hihaho.com/en/articles/5697317-can-i-see-which-part-of-the-video-was-viewed.md) - [Can I view session-level statistics?](https://support.hihaho.com/en/articles/5697239-can-i-view-session-level-statistics.md) - [Can I filter the statistics?](https://support.hihaho.com/en/articles/5697308-can-i-filter-the-statistics.md) - [Can I export the statistics?](https://support.hihaho.com/en/articles/5697234-can-i-export-the-statistics.md) - [How do I decode the timestamp data in the statistics export?](https://support.hihaho.com/en/articles/6511326-how-do-i-decode-the-timestamp-data-in-the-statistics-export.md) - [Can I reset the statistics?](https://support.hihaho.com/en/articles/5697302-can-i-reset-the-statistics.md) ## FAQ - [What are the costs for hihaho?](https://support.hihaho.com/en/articles/6059244-what-are-the-costs-for-hihaho.md) - [What can I do with a trial account?](https://support.hihaho.com/en/articles/5862677-what-can-i-do-with-a-trial-account.md) - [What payment methods do you support?](https://support.hihaho.com/en/articles/5793931-what-payment-methods-do-you-support.md) - [Can I get a white label branding for my video?](https://support.hihaho.com/en/articles/5797657-can-i-get-a-white-label-branding-for-my-video.md) - [I have bought video credits. Why can't I publish?](https://support.hihaho.com/en/articles/5797593-i-have-bought-video-credits-why-can-t-i-publish.md) - [Can I get a Service Level Agreement \(SLA\)?](https://support.hihaho.com/en/articles/5862699-can-i-get-a-service-level-agreement-sla.md) - [How does the limit of 25.000 views work?](https://support.hihaho.com/en/articles/8263047-how-does-the-limit-of-25-000-views-work.md) - [I want to share a draft version with my customer. Do I have to pay again for each new draft?](https://support.hihaho.com/en/articles/5807125-i-want-to-share-a-draft-version-with-my-customer-do-i-have-to-pay-again-for-each-new-draft.md) - [Can I upload an interactive video to another platform like YouTube or Vimeo?](https://support.hihaho.com/en/articles/5797384-can-i-upload-an-interactive-video-to-another-platform-like-youtube-or-vimeo.md) - [Can I add a new video under the same URL?](https://support.hihaho.com/en/articles/8679505-can-i-add-a-new-video-under-the-same-url.md) - [Can you help me to create an interactive video?](https://support.hihaho.com/en/articles/8403016-can-you-help-me-to-create-an-interactive-video.md) - [Can I import interactions from one video to another?](https://support.hihaho.com/en/articles/5794406-can-i-import-interactions-from-one-video-to-another.md) - [In what format should I record and export my video?](https://support.hihaho.com/en/articles/7941340-in-what-format-should-i-record-and-export-my-video.md) - [What is the maximum file size or length of a video?](https://support.hihaho.com/en/articles/5797493-what-is-the-maximum-file-size-or-length-of-a-video.md) - [Should I add all clips to one video or upload everything separately?](https://support.hihaho.com/en/articles/5830994-should-i-add-all-clips-to-one-video-or-upload-everything-separately.md) - [Can I create animations with hihaho?](https://support.hihaho.com/en/articles/5977880-can-i-create-animations-with-hihaho.md) - [Can I add interactivity to a livestream?](https://support.hihaho.com/en/articles/5797825-can-i-add-interactivity-to-a-livestream.md) - [How can I cut, trim or crop a video?](https://support.hihaho.com/en/articles/5797700-how-can-i-cut-trim-or-crop-a-video.md) - [How can I change the thumbnail?](https://support.hihaho.com/en/articles/5830903-how-can-i-change-the-thumbnail.md) - [Can I edit the form interaction?](https://support.hihaho.com/en/articles/6824609-can-i-edit-the-form-interaction.md) - [Can I click in the video without pausing or playing?](https://support.hihaho.com/en/articles/5982017-can-i-click-in-the-video-without-pausing-or-playing.md) - [Is it possible to change the playback speed?](https://support.hihaho.com/en/articles/6824633-is-it-possible-to-change-the-playback-speed.md) - [How is data security guaranteed at hihaho?](https://support.hihaho.com/en/articles/5883531-how-is-data-security-guaranteed-at-hihaho.md) - [Is hihaho equipped for collaboration with companies/organizations that have above-average data security requirements?](https://support.hihaho.com/en/articles/5862705-is-hihaho-equipped-for-collaboration-with-companies-organizations-that-have-above-average-data-security-requirements.md) - [Is hihaho also suitable for large numbers of viewers?](https://support.hihaho.com/en/articles/5862702-is-hihaho-also-suitable-for-large-numbers-of-viewers.md) - [Where are your servers located?](https://support.hihaho.com/en/articles/5862695-where-are-your-servers-located.md) ## Inspiration and insider tips - [Input form - Microlearning video](https://support.hihaho.com/en/articles/8790440-input-form-microlearning-video.md) - [How to make a branched scenario](https://support.hihaho.com/en/articles/5698190-how-to-make-a-branched-scenario.md) - [Creating interactive livestreams](https://support.hihaho.com/en/articles/5609267-creating-interactive-livestreams.md) - [Making a 360 degree video interactive](https://support.hihaho.com/en/articles/5608999-making-a-360-degree-video-interactive.md) - [Converting PowerPoint presentations to video without any other tools](https://support.hihaho.com/en/articles/6572802-converting-powerpoint-presentations-to-video-without-any-other-tools.md) - [Keyboard shortcuts](https://support.hihaho.com/en/articles/5355857-keyboard-shortcuts.md): How to use keyboard shortcuts in hihaho studio? - [Swap URLs of two videos](https://support.hihaho.com/en/articles/5355784-swap-urls-of-two-videos.md) - [Duplicate a video](https://support.hihaho.com/en/articles/7007370-duplicate-a-video.md) - [Correcting mistakes in your \(published\) interactive video](https://support.hihaho.com/en/articles/6995613-correcting-mistakes-in-your-published-interactive-video.md) - [Re-using interactions](https://support.hihaho.com/en/articles/5695316-re-using-interactions.md) - [Keep track of changes in your video](https://support.hihaho.com/en/articles/5355861-keep-track-of-changes-in-your-video.md) - [Aligning your interactions](https://support.hihaho.com/en/articles/5624405-aligning-your-interactions.md) - [Adding a table of contents to your video with AI](https://support.hihaho.com/en/articles/12649411-adding-a-table-of-contents-to-your-video-with-ai.md) - [Adding open-ended questions to your video with AI](https://support.hihaho.com/en/articles/12655516-adding-open-ended-questions-to-your-video-with-ai.md) - [Scaling interactive video with AI in 3 steps](https://support.hihaho.com/en/articles/12673333-scaling-interactive-video-with-ai-in-3-steps.md) - [5 ways to make videos interactive with AI](https://support.hihaho.com/en/articles/12672851-5-ways-to-make-videos-interactive-with-ai.md) - [Hihaho AI Assistant — Step by Step](https://support.hihaho.com/en/articles/12681557-hihaho-ai-assistant-step-by-step.md) - [How to make a mouse-over effect](https://support.hihaho.com/en/articles/6824510-how-to-make-a-mouse-over-effect.md) - [How to specify a starting point for a linked interactive video](https://support.hihaho.com/en/articles/5697638-how-to-specify-a-starting-point-for-a-linked-interactive-video.md) - [How to add a password to your video](https://support.hihaho.com/en/articles/5982075-how-to-add-a-password-to-your-video.md) - [5 tips to create the best quizzes, questions and tests](https://support.hihaho.com/en/articles/5649801-5-tips-to-create-the-best-quizzes-questions-and-tests.md) - [Personalized questions and menus](https://support.hihaho.com/en/articles/5695361-personalized-questions-and-menus.md) - [Different ways to use the Pause Screen](https://support.hihaho.com/en/articles/5698293-different-ways-to-use-the-pause-screen.md) - [Hidden Pause Screen](https://support.hihaho.com/en/articles/5755415-hidden-pause-screen.md) - [Creating a mailto button](https://support.hihaho.com/en/articles/5697208-creating-a-mailto-button.md) - [Creating an add to shopping cart button with WooCommerce](https://support.hihaho.com/en/articles/5697247-creating-an-add-to-shopping-cart-button-with-woocommerce.md) - [Creating a 'call us now' button](https://support.hihaho.com/en/articles/5697318-creating-a-call-us-now-button.md) - [Creating a whatsapp button](https://support.hihaho.com/en/articles/5697545-creating-a-whatsapp-button.md) - [Player parameters](https://support.hihaho.com/en/articles/5585736-player-parameters.md) - [How do I make my interactive video play full screen on an iPhone?](https://support.hihaho.com/en/articles/5940845-how-do-i-make-my-interactive-video-play-full-screen-on-an-iphone.md) - [Solving SRT File problems](https://support.hihaho.com/en/articles/6842047-solving-srt-file-problems.md) - [Testing an embed code](https://support.hihaho.com/en/articles/6842070-testing-an-embed-code.md) - [Testing a SCORM package in a LMS](https://support.hihaho.com/en/articles/5833550-testing-a-scorm-package-in-a-lms.md) - [How to use the hihaho API for Interactive Video Integration](https://support.hihaho.com/en/articles/8005401-how-to-use-the-hihaho-api-for-interactive-video-integration.md) - [AI answer assessment](https://support.hihaho.com/en/articles/9128754-ai-answer-assessment.md): A short tutorial on how to activate our AI-assistant to evaluate given answers on questions. - [Interaction JSON Specifications Guide](https://support.hihaho.com/en/articles/10537810-interaction-json-specifications-guide.md): Overview of the JSON specifications for interactive video ## Partnerships - [Activating your account for our partner platform](https://support.hihaho.com/en/articles/8608030-activating-your-account-for-our-partner-platform.md)