Solving SRT File problems
Marin Groothengel avatar
Written by Marin Groothengel
Updated over a week ago

An SRT-file is a plain-text file that contains all the information to create subtitles for your video. Add it to your video to create one or more interactive subtitles tracks.

Generally, Notepad is the easiest way to open an SRT file. The file will look like this:

1
00:00:00,000 --> 00:00:02,000
First text.
Second sentence.

2
00:00:07,000 --> 00:00:10,000
Second subtitle

Common mistakes

Do you experience errors or do you only see a part of the SRT-file in your video ? If so, it is usually because there is some kind of error in the text. Open your file in Notepad and compare it with the correct example and the situations below to spot the mistakes in your file.

The file has one space too many or too few.

1
00:00:00,000-->00:00:02,000
In this example the space between the timing and arrow is missing.

2
00:00:02,000-->00:00:07,000

Here we added a space above the actual subtitle. This will also cause errors.

2

00:00:02,000-->00:00:07,000
Here we added a space above the time.

One of the numbers is missing

1
00:00:00,000 --> 00:00:02,000
This line is ok.


00:00:07,000 --> 00:00:10,000
Here the 2 is missing.

The timing format is different

1
00:00:00,000 --> 00:00:02,000
This line is ok

2
00:00:07.000 --> 00:00:10.000
Here, a dot has been used in the time code instead of a comma.

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