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FAQ
FAQ
23 articles in this collection
Written by
Ivo van Halen,
Marin Groothengel,
and
Elien Kersjes
Subscription and pricing
What are the costs for hihaho?
Written by
Ivo van Halen
Updated over a week ago
What can I do with a trial account?
Written by
Marin Groothengel
Updated over a week ago
What payment methods do you support?
Written by
Marin Groothengel
Updated over a week ago
Can I get a white label branding for my video?
Written by
Marin Groothengel
Updated over a week ago
Is there an educational license?
Written by
Marin Groothengel
Updated over a week ago
I have bought video credits. Why can't I publish?
Written by
Marin Groothengel
Updated over a week ago
Can I get a Service Level Agreement (SLA)?
Written by
Marin Groothengel
Updated over a week ago
Publishing
I want to share a draft version with my customer. Do I have to pay again for each new draft?
Written by
Ivo van Halen
Updated over a week ago
Can I upload an interactive video to another platform like YouTube or Vimeo?
Written by
Marin Groothengel
Updated over a week ago
What is the maximum file size or length of a video?
Written by
Marin Groothengel
Updated over a week ago
Creating interactive video
Can I create animations with hihaho?
Written by
Marin Groothengel
Updated over a week ago
Can I add interactivity to a livestream?
Written by
Marin Groothengel
Updated over a week ago
Can I import interactions from one video to another?
Written by
Marin Groothengel
Updated over a week ago
How can I cut, trim or crop a video?
Written by
Marin Groothengel
Updated over a week ago
How can I change the thumbnail?
Written by
Elien Kersjes
Updated over a week ago
Can I edit the form interaction?
Written by
Elien Kersjes
Updated over a week ago
Should I add all clips to one video or upload everything separately?
Written by
Elien Kersjes
Updated over a week ago
Can I click in the video without pausing or playing?
Written by
Elien Kersjes
Updated over a week ago
Is it possible to change the playback speed?
Written by
Elien Kersjes
Updated over a week ago
Security
How is data security guaranteed at hihaho?
Written by
Marin Groothengel
Updated over a week ago
Is hihaho equipped for collaboration with companies/organizations that have above-average data security requirements?
Written by
Ivo van Halen
Updated over a week ago
Is hihaho also suitable for large numbers of viewers?
Written by
Marin Groothengel
Updated over a week ago
Where are your servers located?
Written by
Marin Groothengel
Updated over a week ago