FAQ | Hihaho Knowledge base

Hihaho Knowledge base

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FAQ

FAQ

By Ivo and 2 others3 authors24 articles

Subscription and pricing

What are the costs for hihaho?

What can I do with a trial account?

What payment methods do you support?

Can I get a white label branding for my video?

Is there an educational license?

I have bought video credits. Why can't I publish?

Can I get a Service Level Agreement (SLA)?

Publishing

I want to share a draft version with my customer. Do I have to pay again for each new draft?

Can I upload an interactive video to another platform like YouTube or Vimeo?

What is the maximum file size or length of a video?

Creating interactive video

In what format should I record and export my video?

Can I create animations with hihaho?

Can I add interactivity to a livestream?

Can I import interactions from one video to another?

How can I cut, trim or crop a video?

How can I change the thumbnail?

Can I edit the form interaction?

Should I add all clips to one video or upload everything separately?

Can I click in the video without pausing or playing?

Is it possible to change the playback speed?

Security

How is data security guaranteed at hihaho?

Is hihaho equipped for collaboration with companies/organizations that have above-average data security requirements?

Is hihaho also suitable for large numbers of viewers?

Where are your servers located?