FAQ

22 articles in this collection
Written by Ivo van Halen, Marin Groothengel, and Elien Kersjes

Subscription and pricing

What are the costs for hihaho?

Written by Ivo van Halen
Updated over a week ago

What can I do with a trial account?

Written by Marin Groothengel
Updated over a week ago

What payment methods do you support?

Written by Marin Groothengel
Updated over a week ago

Can I get a white label branding for my video?

Written by Marin Groothengel
Updated over a week ago

Is there an educational license?

Written by Marin Groothengel
Updated over a week ago

I have bought video credits. Why can't I publish?

Written by Marin Groothengel
Updated over a week ago

Publishing

I want to share a draft version with my customer. Do I have to pay again for each new draft?

Written by Ivo van Halen
Updated over a week ago

I want to test a SCORM-package in my LMS. Can I get a test package?

Written by Elien Kersjes
Updated over a week ago

Can I upload an interactive video to another platform like YouTube or Vimeo?

Written by Marin Groothengel
Updated over a week ago

What is the maximum file size or length of a video?

Written by Marin Groothengel
Updated over a week ago

Creating interactive video

Can I create animations with hihaho?

Written by Marin Groothengel
Updated over a week ago

Can I add interactivity to a livestream?

Written by Marin Groothengel
Updated over a week ago

Can I import interactions from one video to another?

Written by Marin Groothengel
Updated over a week ago

How can I cut, trim or crop a video?

Written by Marin Groothengel
Updated over a week ago

How can I change the thumbnail?

Written by Elien Kersjes
Updated over a week ago

Should I add all clips to one video or upload everything separately?

Written by Elien Kersjes
Updated over a week ago

Can I click in the video without pausing or playing?

Written by Elien Kersjes
Updated over a week ago

Security

How is data security guaranteed at hihaho?

Written by Marin Groothengel
Updated over a week ago

Is hihaho equipped for collaboration with companies/organizations that have above-average data security requirements?

Written by Ivo van Halen
Updated over a week ago

Is hihaho also suitable for large numbers of viewers?

Written by Marin Groothengel
Updated over a week ago

Can I get a Service Level Agreement (SLA)?

Written by Marin Groothengel
Updated over a week ago

Where are your servers located?

Written by Marin Groothengel
Updated over a week ago